suzuki swift radio wont go off [ frozen ]

[kenandrew]

hi everyone
my dad has a new Suzuki swift 2017
the radio will not turn off and is frozen?
the on and off button wont do nothing and even by taking the keys out of the ignition it will not turn off
he took it back to the dealer but they didn't know ? and said Suzuki are having faults with this
but they found it does go off after half an hour when the car is not in use but surely there will be problems with the battery if this happens on a regular basis
has anyone else have this problem ?
is there like pressing 2 buttons at the same time or keeping finger on a button for so long ???? able to solve this problem

[alamontana]

if its the bosch SLDA unit with the 4 squares on the front they need to make sure it has the latest software installed . version 1850 technical bulletin number Q-G-048. this has cured every fault presented so far on all models